About-us – expertiseoutsourcing.com

Trusted Experience.

Expertise Outsourcing provides comprehensive call center services, handling both inbound and outbound calls. Our multilingual staff can manage all aspects of Inbound Call Centers, Outbound Call Centers, Interactive Solutions, Data Entry, Customer Support, Back Office Processing, Lead Generation, Order Taking, Technical Support, Debt Collection, Bad Check Collection, Appointment Setting, Skip Tracing, Asset Recovery, and ESA Certification. Additionally, we offer web development and content writing services. You can trust us to deliver top-notch solutions while you focus on your core business.

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Why choose us.

We can elevate your business to the next level. Our dedication to consumer debt collection sets us apart from other contact centers offering a wide range of services. With over thirty years of expertise in running a collection agency, we have a competitive edge in the industry. Our deep understanding and specialized approach to debt collection ensure we operate as efficiently as a dedicated collection agency. As a rapidly expanding organization specializing in consumer debt collection, we provide cost-effective solutions tailored to meet your needs. Our team of highly qualified specialists understands the importance of client satisfaction and believes that a company’s success hinges on its ability to meet customer expectations. Since our inception, we have prioritized the quality of our employees. Every collector undergoes an extensive training program before contacting debtors. This ongoing training is managed and delivered by a team of U.S.-based specialists with vast experience in the collection sector.

Our nearly 8,000 committed staff members are ready to help.

Fundamental Values.

available in
23 countries

Adding Value

We are committed to becoming a valuable asset to our clients’ businesses, providing solutions that drive success and growth.

Excellence in Service

We strive to offer excellent service at every touchpoint, ensuring client satisfaction and loyalty.

Promise Fulfillment

Integrity is paramount to us. We fulfill our promises to clients and stakeholders, maintaining trust and accountability.

Continuous Improvement

We regularly assess our performance and processes, seeking opportunities for innovation and enhancement.

Valuing Employees

We believe in creating a company culture where employees feel valued, respected, and empowered, embodying professionalism and integrity in all aspects of their work.

Vision

At Expertise Outsourcing, our vision is to emerge as a leading call center, offering high-quality, cost-effective services to diverse industries. We aspire to make trained personnel accessible to every business at an affordable rate. Additionally, we are committed to special+izing in and focusing solely on consumer business needs, while continuously enhancing our skills and expertise. Through our dedication to excellence and innovation, we aim to become the go-to solution provider for businesses seeking exceptional call center services.

Mission

Our mission at Expertise Outsourcing is to forge strong collaborations with our clients, engaging both domestic and international partners in the hiring and management of their personnel. By doing so, we aim to seamlessly integrate ourselves as an extension of their offices, offering comprehensive support and expertise. Additionally, we strive to cultivate strategic partnerships with our clients, delivering high-quality services that exceed expectations and contribute to their success. Through our dedication to client satisfaction and excellence, we aim to build enduring relationships and become the trusted partner of choice for outsourcing solutions.

Promoting Growth and Creativity

We foster a work environment that encourages personal and professional growth, creativity, and collaboration.

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Embrace holistic development and support for employees the aim of being a first-choice

About us